Privacy Policy

1. Introduction

Welcome to Samir Plumber Service ("we", "our", or "us"), located at 74VV+W88, Vasna - Bhayli Main Rd, Ashwamegh Nagar, Saiyed Vasna, Vadodara, Gujarat 390020, India. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for plumbing services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, and address when you call or contact us for service.
• Location Information: Your service address to schedule and perform plumbing work.
• Usage Data: Basic analytics about how visitors interact with our website (no personally identifiable information).

3. How We Use Your Information

We use the information we collect to:

• Schedule and fulfil plumbing service requests
• Contact you regarding your appointment or service enquiry
• Improve our website and service quality
• Comply with legal obligations

We do not sell, trade, or rent your personal information to any third party.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Service records may be retained for up to 2 years for warranty and follow-up purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Third-Party Services

Our website may use Google Maps to display our location. Google's use of data is governed by Google's own Privacy Policy. We do not control and are not responsible for Google's data practices.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent at any time

To exercise any of these rights, please contact us at the details below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after any changes constitutes your acceptance of the new policy.